FAQ & HELP
We process our customer's orders within 2-3 business days after we receive them. We will forward the tracking number to you as soon as the product ships.
We ship worldwide in most countries. Please note Qatar, Kuwait, and the Netherlands is excluded.
Here is an estimate of the shipping times. Due to factors that often affect international shipments such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
The United States 10-20 business days
Canada, Europe 10-20 business days
Australia, New Zealand 10-20 business days
Other Countries 15-40 business days
Note: In some circumstances, like DUBAI, you
may have to collect your package from the post office.
Where do you ship from?
We ship directly from the manufacturer from different countries. We have multiple fulfillment centers. If you ordered multiple items please note that they may arrive separately.
IMPORTANT: We are not responsable if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at firstname.lastname@example.org as soon as possible.
Pillows4moms.com is not responsable for destination country tax and or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes and any other fees collected from the destination country.
Pillows4moms.com will not be responsable for any Duties, Taxes, or Custom fees under any circumstances.
How do I check my tracking number?
Once you have made your purchase, please allow 3-5 business days for processing and you can track your order on your country post office Website or from the shipping confirmation email link and also by asking us via email at email@example.com.
Wrong address or variant.
If you entered the wrong information for your order, please contact us within 24h at pillows4moms.com.
Is my personal information safe?
Pillows4moms.com offer the highest security solutions to protect your personal information. Your credit card and personal details are encrypted during transmission using SSL (Secure Socket Layer) which is used on the internet for payments to be processed safely.